This page summarises the Innotechwise Data Processing Agreement (DPA) and is intended for prospective and current enterprise customers. The full, signable DPA is available on request from [email protected].
Parties
The DPA is entered into between Innotechwise Private Limited (Processor) and the Customer (Controller).
Subject matter
Processing of personal data by Innotechwise on behalf of the Customer as part of the delivery of the Innotechwise platform and AI agents.
Nature and purpose
Processing is limited to the activities necessary to operate the services — including running AI agents, storing agent memory, and surfacing the outputs of those agents to the Customer's authorised users.
Duration
For the term of the main services agreement, plus a retention period of up to 60 days for post-termination data return or deletion.
Categories of data
Business data that the Customer provides to the services. Personal data is limited to the data the Customer chooses to share — typically contact details of authorised users, and incidental personal data embedded in operational records the agents process.
Sub-processors
A current list of approved sub-processors is available on request. Material changes are communicated in advance.
Security measures
See the Security page for our technical and organisational measures.
International transfers
Where personal data must be transferred outside the UK/EEA, we rely on the Standard Contractual Clauses and an updated Transfer Impact Assessment.
Data subject rights
Innotechwise assists the Customer in responding to data subject requests at no additional cost for reasonable volumes.
Deletion and return
On termination we will return or delete all Customer personal data within 60 days and provide written confirmation.